FAQs

• If I’m unable to attend AI UK 2024 in-person, what options do I have?
  Sign up on the AI UK website for your free live stream ticket and you’ll receive a link to the live stream at least 24 hours before the event. Alternatively you could attend one of our AI UK Fringe events across the UK. Follow us on X, LinkedIn, Facebook or Instagram for the latest or check back in January for more details as they are announced.
• What is the Cancellation and Refund policy?
  It is possible to cancel your ticket and request a refund. Please amend your booking to view the option to cancel. If you would like to request a refund, please contact [email protected]. We endeavour to review and process ticket refunds within ten working days, Events Terms and Conditions apply. If you have any questions, please contact us at [email protected]. You can find our cancellation and refund policy in the event terms and conditions.
• How will I receive access to AI UK after a ticket is purchased?
  Access to AI UK is by e-ticket, this will be sent to the email address that you use during registration. Please check your junk email if you have not received your e-ticket.
• Is food and drink provided as part of the ticket price?
  Yes – All attendees will be provided with a light lunch and refreshments; you will be asked for your dietary requirements on registration.
• Is there an access fund available?
  Yes – With its strong focus on accessibility and drive to ensure people from all backgrounds are in a position to contribute to the UK’s future in data science and AI, The Alan Turing Institute provides a number of complimentary in-person tickets for those who are living on a low income. See the selection requirements and complete an application to be considered.
• Who can I contact for questions relating to payment?
  For all payment queries please contact [email protected].
• What are the timings for AI UK?
  The full programme for AI UK 2024 will be announced in due course, make sure you’re following us on LinkedIn, X, Facebook or Instagram for the latest announcements as they happen.
• Who are the speakers at AI UK?
  The speakers for AI UK 2024 will be announced in due course, make sure you’re following us on LinkedIn, X, Facebook or Instagram for the latest announcements as they happen.
• Will sessions be recorded and available to watch on demand after the event?
  Yes, all of the sessions at AI UK will be recorded and available on the AI UK Youtube channel after the event.
• How long will pre-recorded sessions be available to watch?
  All of the sessions at AI UK will be recorded and available on the AI UK Youtube channel after the event indefinitely.
• What is the dress code for the event?
  There is no set dress code for the showcase, we would suggest that you dress comfortably and appropriately for an event of this type.
• Who is organising AI UK?
  AI UK is organised by The Alan Turing Institute, the UK’s national institute of data science and AI.
• What is AI UK?
  AI UK is the UK’s national showcase of data science and artificial intelligence (AI) Hosted by The Alan Turing Institute, AI UK 2024 will be an in-depth exploration of how data science and AI can be used to solve real-world challenges.
• How long do I have to register for my ticket?
  We encourage you to claim your in-person tickets as soon as possible, AI UK is a sell out event. Virtual tickets are uncapped and be claimed right up to the day before the event.

• Where will AI UK 2024 be held?
  AI UK 2023 will be hosted at the Queen Elizabeth II Centre in Westminster, London. on the 19-20 March 2024.
• What is the address for the venue?
  The full of address for QE II Centre is:
  Queen Elizabeth II conference centre,
  Broad Sanctuary,
  London SW1P 3EE
• Will there be a cloakroom at the venue?
  There is a free of charge cloakroom on the ground floor where larger items, such as suitcases, can also be stored. They do not store items overnight in the cloakroom.
• Who can I contact for questions relating to the venue?
  For all event queries please contact [email protected].

In our efforts to reduce the carbon footprint of AI UK we encourage all attendees to utilise public and active travel methods to reach the venue.

• Getting to AI UK by train
  Closest rail stations are Charing Cross and Victoria
• Getting to AI UK on the Underground
  St James’s Park – 4mins walk – Circle Line, and District Line
  Westminster (step-free access) – 6mins walk – Jubilee Line, Circle Line, and District Line
  Victoria Station – 14mins walk- Victoria Line, Circle Line, and District Line
• Getting to AI UK by Bus
  Buses 11, 12, 24, 53, 77a, and 88 stop at Parliament Square
• Cycling
  It’s possible to reach the venue via bicycle, with several docking stations (including for Santander cycles) available close to the venue.
• Driving
  There are several car parks within walking distance of the Centre but parking spaces are limited. Van and Car parking is available at the Q-Park Westminster, which is a 7-minute walk from the Centre.
  Blue badge holders are permitted to park on the QEII Centre forecourt free of charge. Parking in this location is subject to availability so please call ahead on +44 20 7798 4000 to enquire.
  Disabled passengers arriving by taxis or alternative vehicles may disembark on the forecourt.
• International Airports
  London City Airport LCY: approx. 26mins drive /35mins with public transportation.
  Heathrow Airport LHR: approx. 43mins with public transportation.
  Gatwick Airport LGW: approx. 46mins with public transportation.
  Stanstead Airport STN: approx. 1h14 with public transportation.

The QEII Centre is committed to providing access to all. Their staff are trained to provide assistance to visitors with limited mobility as well as other disabilities or needs. For full information venue accessibility visit the QE2 centre website.

• Driving
  Blue badge holders are permitted to park on the QEII Centre forecourt free of charge. This is subject to availability so please call ahead on +44 20 7798 4000 to enquire. Delegates arriving by taxis or alternative vehicles for mobility purposes can disembark on the forecourt.
• Public Transport
  The nearest step-free tube station is Westminster, which is served by the Jubilee, District and Circle lines.
• Getting Around the Centre
  There is a ramp from the forecourt which leads to the QEII Centre front doors and is wide enough for easy wheelchair access. All meeting and conference rooms have step-free access via corridors wide enough to easily manoeuvre a wheelchair.
  There are nine passenger lifts, all of which can accommodate a wheelchair. One is a fireman’s lift that can be used in the event of an evacuation.
  There is no fixed seating at the QEII Centre, therefore wheelchair spaces can be positioned anywhere in the meeting rooms.
• Disabled Toilet Facilities
  Accessible toilet facilities are available throughout the QEII Centre.
• Assistance and Guide Dogs
  The QEII centre welcomes your guide dog, hearing dog or other assistance dog.
• Induction Loops
  Most of the rooms have permanent induction loops for those with hearing impairments, and in the remainder, they can be fitted by arrangement with QEII Live. If you are a delegate at an event requiring this facility, please include these in your event registration details and we will work to facilitate these as best we can.
• Personal Evacuation Plans
  We have to ensure that everyone can be safely evacuated in the unlikely event of an emergency. If you feel that your disability could delay evacuation of yourself or others via the fire escape stairs, please contact the QEII Centre’s Fire Officer prior to your event on +44 20 7798 4000  to agree a mutually convenient personal evacuation plan.

Sustainability is a priority for AI UK and we are taking measures to minimise the environmental impact of the event with measures including:

• Encouraging active travel and the use of public transport to get to the event.
• Choosing an environmentally conscious, certified venue (Full details on the QEII Centre website.
• Providing e-tickets to reduce paper use.
• Encouraging the return of lanyards for reuse.
• Not printing a physical guide or map, these will be available online and around the venue.
• Providing live streamed sessions for those who would have to fly to attend the event.
• Water stations throughout the venue, we encourage you to bring a reusable water bottle.
• Working with suppliers that work sustainably, for example, Event Concept, our production partner. Read their sustainability pledge.

• How can I access the AI UK Livestream?
  Sign up on the AI UK website for your free live stream ticket and you’ll receive a link to the live stream at least 24 hours before the event.

• What are AI UK Fringe Events?
  The AI UK Fringe is an opportunity for the Turing community, as well as organisations and universities across the UK to get maximum value from the momentum and themes of AI UK by hosting their own events and activities between Monday 4 March – Friday 29 March 2024.
• Who is behind the AI UK Fringe Events?
  Last year the AI Fringe was limited to partner universities of The Alan Turing Institute. For 2024 we have opened this call to all universities, organisations and Turing people. As a result, these events are being put on by a diverse range of institutions across the UK.
• How can I attend an AI UK Fringe Event?
  Once the AI UK Fringe Event line up is announced, visit the Fringe page on the AI UK website and follow the instructions to sign up for the event you’re interested in.